You might be able to use what I have written as a basis, but I would guess that they would end up being pretty different. img.hide(); thanks. Should the business rule on sc_task look exactly like the rule on sc_req_item with the exception of the change to the table? I would adjust your script so that you just have that line so that you can isolate the issue and troubleshoot just the one piece. Let's add a Button to the form that directs users to the vendor's product details page as the goal for this demo. This is just an example to get you started. When i click the update button then all the data inthe form form should update in the service portal. function onLoad() { Worked with one of our internal web developers and he shortened the section int he server script, lines 16 to 32: if (input && input.action) { var action = input.action; // If Incident table if (data.table == incident) { if (action == resolve) { // Resolve Incident gr.setValue(incident_state, 6); gr.setValue(state, 6); gr.setValue(resolved_by, gs.getUserID()); gr.update(); } if (action == cancel) { // Do something else } } }, switch (input && input.action) { case resolve: gr.setValue(incident_state, 6); gr.update(); break; // case cancel: //do something else keep adding case sections for more buttons }. Let's take a look at the stock catalog item form: Nothing fancy about this. How to create RITM through the script?3.. Thanks Nathan this worked like a champ! Any thoughts? ve.select(.cat_item_option, .slushselectmtm, .questionsetreference).each(function(elmt){ }. As always you rock, thanks!! I dont have a client script that hides just those buttons on a single form but It can probably be done. It should look like this if everything went as planned: Looks like everything worked! response.sys_id : $scope.data.sys_id; loadForm($scope.data.table, sysID).then(constructResponseHandler(response)); }); My button widget has a glide object of the same table and record as the form, but when I try to pass it, it is still not updating the form. The solution is documented here. I want a button which should send comments to the back end table. Thanks you so much, Mark.. From what Im seeing, setting a variable to disabled in Calgary seems to behave differently than it did in Berlin and results in actually modifying the contents of the variable to be blank in the Options (sc_item_option) table. Components - Radio Does anyone have idea of why this happened? make easy to find and access IT Services. Excellent, Mark. http://wiki.servicenow.com/index.php?title=Using_Service_Catalog_Variables#Applying_Roles.
