We would like customers who are sending or receiving products via international shipping to be aware that cross-border shipments are subject to inspection, and may be opened by customs authorities. For eligible orders, we will issue the refund as soon as you drop off your package at the return carrier. Words by Suzie Bakos and Holly Margerrison. Please send your return to: Everyone can have a chance. Once we receive your return, we'll credit your account. I ordered my five bags the day after Thanksgiving(Friday). Yesterday i recieved the package i ordered 4 fineliners but i recieved one marcjacobs beauty has refunded the amount very neat it is a great webshop great products and great customerservice thank youLollypop. Any credit for items returned from a gift order will be issued to the original purchaser. What countries/regions are eligible for international orders? links within this website. Marc Jacobs Keep the Return Tracking Number for your package to monitor the delivery status. Give us a call. About Us; Refund Policy; FAQ; Payment; Tags; My account. In-store pickup and alterations services Marc Jacobs Because of the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, not for resale. We are happy to accept returns for merchandise purchased on marcjacobs.com that has not been worn, washed, or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc), within 30 days of purchase. You are welcome to call us at 877-707-6272 or email our Customer Service for additional assistance. Select the items you want to return. My Account Order Status Help. The 100% glossy leather construction and understated branding add a grown-up twist to the classic Marc Jacobs Tote Bag. Print and secure the return label to the outside of the package. Ordered on a Friday, arrived the following Thursday.Packing isnt luxury but bag was well protected and no marks/defects present.
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